Returns & Exchanges
At Fluenced, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure you feel confident and inspired by your wardrobe choices.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
- 3.Drop Off the Shipment
Hand over your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.